Customer Stories

  • Jamine & her Dad

    Installing the StackCare technology in my Dad’s home was quick and simple, as was setting up the mobile app on my phone.

    The intelligent technology quickly got to know Dad’s normal activity and routine – his times for going to bed, getting up and visiting the loo, for example. If he deviates from these norms I get notified via the app and we can check to see if there’s a problem that needs intervention.

    The StackCare app alerted me to a restless night after a hospital visit; his disturbed sleep pattern and increased visits to the bathroom were flagged and I found him in a state of delirium having damaged his catheter. The early warning meant I was able to act quickly and get him back to hospital.

    StackCare is a great solution for us, it allows Dad to remain independent in his own home for that much longer and gives us another level of reassurance that he really is ok.

  • Clare & Louise

    Sisters, Louise and Clare knew that relying on neighbours to check up on their elderly mother wasn’t sustainable and something had to change.

    True to its promise, the StackCare system was really easy to install and wonderfully discrete. We all loved the way we could tell instantly that Mum was moving around and up and in her usual routine.

    However, StackCare really came into its own when Mum’s heating system broke down. Clare received a notification on the app that the house was cold – which turned into a saga with thermostats, plumbers and old boilers!

    It’s the ease of installing and using StackCare that has impressed us all so much.

    We would say that StackCare has proved invaluable to us, but it’s tricky to put a price on reassurance.

  • Elaine

    Elaine was looking for a way to stop her grown son constantly worrying about her welfare.

    I’ve recently turned 83 but I feel lucky that I am relatively healthy. My son, Rod and I are very close and he always wants to know that I’m safe and well. The key for us was seeing that StackCare would send Rod daily updates on how I’ve been getting along.

    We were both surprised at how discreet it is in my flat. I barely notice it’s there and I certainly don’t feel like I’m being spied on! For me, alongside my call button, I feel that StackCare is part of my safety ‘package’ – like with ill health when you blend different medicines to make you feel better this is part of my day-to-day multi-pronged approach to staying safe and living my independent life.

    I love having StackCare helping look after me – it’s reassuring for me and I know it’s really reassuring for Rod. And if my son is happy then so am I!

  • Jasmine

    I really love my career but I also really love my mum and recently found myself worrying a lot about her whilst at work.

    Mum lives alone, and like many older people she doesn’t want to bother me with her problems. A friend recommended StackCare. The thing that appealed to me most was him saying how discreet it is, with no cameras or microphones.

    When the StackCare system arrived I was impressed by how easy it was to set up – with nice clear instructions that I found straight forward and simple to follow – which is amazing as I am an utter technophobe.

    It’s great to be able to just quickly check on my phone that my mum is up and about, or getting her regular sleep, that her flat is the right temperature and that her routine is all in order. StackCare- it’s care without being there.

  • Pete

    Pete introduced StackCare to his Mum to offer reassurance that even though he couldn’t be there as often as he would like to be, he wanted to know that she was safe and well.

    Convincing Mum that installing StackCare was a good idea was much easier than I’d anticipated. It really helped having read the Q & A document beforehand as I felt prepared to answer any concerns that she may have had.

    Rather than being met with resistance, Mum seemed relieved and reassured that I could be kept up to speed with her wellbeing at home day to day. It’s also of great comfort to me living so far away knowing that she’s had a good night’s sleep and that she’s keeping active at home.

    Having the StackCare app means I don’t feel that distance is such a barrier anymore.

  • BrightStar Care

    With StackCare’s system and the technology and monitoring partner we are using, my staff can keep an eye on our clients 24/7.

    The system’s AI [artificial intelligence] tells us when something is amiss, such as when a resident may have wandered off at night, spent too long in the bathroom indicating a potential fall, failed to raise out of bed in the morning, or when the temperature is too hot during the heatwave.

    I can see where my clients are at any time which provides peace of mind to the family. I am getting strong interest from my clients and rolling out more units every month. The cost is negligible compared to the value we get out of it.

  • Greg

    My mother has lived in her home for over 50 years and feeling safe and secure is important to her.

    StackCare has been truly amazing for our family. I’m often concerned about how best to really know how she is doing, especially living over 1000 miles away.

    StackCare most importantly gives my mum (and our family) the peace of mind she deserves because we know that it’s looking out for her 24/7. I receive alerts or notifications in real-time on my phone if something is just not quite right. I really love the daily updates features that summarise how my mum’s doing without requiring me to go into an app to check on a daily basis.

  • Doctor Kyle

    When my mother was diagnosed with Parkinson’s Disease, she wanted to be able to stay in her home, independently, as long as possible.

    I tried other home monitoring systems but found them either too invasive or too cumbersome. I really needed a simpler solution.

    With StackCare, I receive daily updates sent directly to my phone. These updates let me know when she gets up in the morning, and automatically looks at her activity throughout the day, which helps alert me to any trends that may indicate a problem.

    This comprehensive analysis has provided me with tremendous reassurance and has made StackCare an invaluable tool in maintaining my mother’s independence at home.